MY SKY WATER

Privacy Policy

Effective Date: September 29, 2026

MySkyWater respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how MySkyWater collects, uses, stores, and protects information when you visit our website, submit a form, communicate with us, purchase products or services, or participate in our SMS/text messaging programs.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Telephone or mobile number
Mailing or service address
Information submitted through website forms
Appointment or consultation information
Product or service inquiries
Purchase or transaction information
Communications between you and MySkyWater
SMS/text messaging consent records and preferences

We may also automatically collect certain technical information when you use our website, including browser type, device information, IP address, pages visited, and website usage information.

2. How We Use Your Information

MySkyWater may use personal information to:

Respond to inquiries
Provide requested information
Schedule and manage appointments
Provide quotes or estimates
Process transactions
Provide customer support
Deliver products or services
Send service and account updates
Send appointment confirmations and reminders
Improve our website, products, and services
Maintain appropriate business and compliance records
Send promotional or marketing communications when you have specifically consented to receive them

SMS

3. SMS / Text Messaging Privacy

When you provide your mobile telephone number and voluntarily opt in to receive text messages from MySkyWater, we may use that number to send the types of messages for which you provided consent.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP.

For assistance, reply HELP or contact MySkyWater using the information provided below.

SMS consent is not a condition of purchasing goods or services.

4. Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

5. Service Providers

MySkyWater may use trusted service providers to help operate our business, including providers that assist with:

Website hosting
Customer relationship management
Payment processing
Scheduling
Email delivery
SMS/text message delivery
Customer service
Data storage
Analytics

These service providers may access information only as reasonably necessary to provide services on our behalf and are not authorized to use SMS opt-in information for their own marketing purposes.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and improve user experience.

You may be able to control cookies through your browser settings.

7. Data Security

MySkyWater takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no website, electronic transmission, or information storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill legal or regulatory obligations, resolve disputes, and enforce agreements.

We may maintain records of SMS consent and opt-out requests as necessary to document and honor customer communication preferences.

9. Your Communication Choices

You may unsubscribe from promotional emails by using the unsubscribe link contained within those communications.
You may unsubscribe from SMS/text communications by replying STOP.

After opting out of SMS communications, you may receive one final confirmation message. No additional messages from that messaging program will be sent unless you subsequently opt in again.

10. Children's Privacy

MySkyWater's services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Third-Party Websites

Our website may contain links to websites operated by third parties. MySkyWater is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.